Returns & Exchanges

At TULIO Fashion, we want you to love your new look, which is why we offer a flexible 30-day return policy for a full refund or store credit on all full-priced items. Please ensure your garments are unworn, unwashed, and still have all original tags attached to be eligible for processing.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack the items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.

3

Ship the Parcel

Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized postage location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing